Monday, 13 April 2009

Can online Duty Free purchases be delivered efficiently?


There is a great debate as to whether the innovative method of selling duty free online for delivery on arrival can really work and be managed efficiently by Operators. This is a foto of the online delivery facilities in Bangkok international airport operated by a large Group called "King Power". The facility is right next to the baggage carousel and has both a collection point for pre-order and a Duty Free shop. If this can be achieved at this location then there should be no reason why this facility cannot be made available in many airports. In Europe this method of delivery could be a solution to the onboard baggage restrictions being imposed by some low-cost airlines.

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